Looking for care 210-657-6256

Homecare FAQ

FREQUENTLY ASKED QUESTIONS

Welcome to our FAQs, your go-to resource for quick insights into A Family That Cares Home Care Agency. Discover crucial information about our personalized care, dedicated team, and commitment to your loved one’s well-being.

What sets A Family That Cares apart from other homecare agencies?

We differentiate ourselves through our family-centric approach, combining compassion with 40 years of medical expertise for unparalleled personalized care.

How do you ensure the safety and well-being of your clients?

We prioritize safety through rigorous caregiver screening, personalized care plans, ongoing training, and regular reviews to adapt to evolving needs.

What services do you offer beyond basic caregiving?

A Family That Cares offers a wide range of services designed to meet the diverse needs of our clients. Our dedicated and experienced team is here to assist with:
Personal care, nutrition and meal preparation, medication reminders, household assistance,
errands and transportation, medication pickup and more.

How does your agency select and train its caregivers?

Caregivers undergo a thorough selection process, including background checks. They receive ongoing training to ensure they’re equipped with the latest skills and knowledge.

Can I customize the care plan for my loved one?

Absolutely. We collaborate with you to create personalized care plans tailored to individual preferences, health conditions, and lifestyle choices.

Is your agency licensed?

Yes, we are fully licensed in the state of Texas, adhering to the highest standards of care within the bounds of Texas law.

How often are care plans reviewed and adjusted?

Care plans are regularly reviewed, and adjustments are made as needed to stay aligned with evolving health standards and the changing needs of our clients.

How do you handle unexpected circumstances or emergencies?

Our caregivers are trained to manage unforeseen situations. We have protocols in place for emergencies and maintain open communication with clients and their families.

Can I schedule a consultation to discuss my family's specific needs?

Certainly. Contact us to schedule a consultation. Our team will discuss your unique requirements and help tailor a care plan that best suits your loved one.

What is the commitment of A Family That Cares to the community?

Beyond being a service provider, we’re committed to being an integral part of the San Antonio community, contributing to the well-being of our clients who are not just patients but neighbors, friends, and extended family.

DON'T WAIT ANY LONGER

Contact Our HomeCare
Agency Today!

Quick Links

About Us

With 20 Years’ Expertise, A Family That Cares is a Family-Owned Legacy Prioritizing Well-Being and Family Values, Founded by a Licensed Practical Nurse.